Walmart has a TV return policy. If you just bought a TV set or were considering buying one from Walmart and were curious to know, well now you know. In this post, we will walk you through the details of Walmart TV return policy so that you understand it better. Keep reading to know more……..
Walmart is a very popular American retail giant known for its wide range of products and affordable pricing. It has one of the best TV return policies among big retail platforms. If you were considering buying or maybe you already bought a TV at Walmart and are now wondering whether they have a TV return policy for when your new device suddenly malfunctions, now you know.
Walmart’s TV return policy covers for all LCD, LED, OLED, and QLED TVs that are ordered and fulfilled by Walmart. Returns are only accepted if your TV is in good shape and has all the accessories it came with during delivery along with the receipt. The return period lasts up to 30 days from the time of purchase. If possible, you can return the TV to Walmart in its delivery package (box), though this is not necessary.
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What is Walmart’s TV Return Policy in 2024?
Walmart's TV return policy is pretty simple: you can return a TV within 30 days of buying it. As long as you still have the receipt and the packaging, you can either exchange it for a different model or get a full refund of what you paid. If you're exchanging a TV for another one, the new TV must be of equal or lesser value than the one you're returning.
Also, if you receive a damaged TV or it doesn't work like it should when you open it, Walmart will take care of everything and give you a replacement.
How Long Do You Have to Return TV to Walmart?
If you purchased your TV in-store at Walmart and plan to return it, you have a maximum of 30 days from the date of purchase to do so. However, remember Walmart will only accept your return if the TV is in crisp condition and comes along with all the accessories in good shape.
The TV should also have an intact barcode and the purchase receipt. If the purchase was made online, you can return it via mail or just visit any Walmart store. While returning the TV to Walmart, you can have it packed in the original box.
However, if you don’t have it with you, Walmart will still accept their TV back as long as the other conditions for return are met.
Does Walmart Accept TV Returns After the Lapse of the 30-Day Return Period?
Unfortunately, Walmart's return policy only allows returns of televisions within 30 days of purchase. If you have missed the 30-day window for returning the television, our recommendation would be to contact the store manager to see if they can accept the TV back after the 30 days have elapsed. In general, returns for items like this are at the discretion of the store manager, so contacting them is your best bet.
Does Walmart Accept TV Returns Without the Box?
Walmart does accept TV returns without their original boxes. However, note that TV returns with the original box are far easier to process than those without. The box usually has a purchase barcode that can somehow help with the identification of the returned product.
However, you can bet that Walmart doesn’t rely on the box to identify the TV inside. So, if possible, bring your TV set in a box. If you aren’t able to access the original box, that’s no deal breaker. Walmart will still accept the TV as long as all the other terms and conditions for return are met.
Does Walmart Accept Refurbished TV Returns?
Yes, Walmart does accept the return of refurbished TVs as long as the purchase and fulfillment were done by Walmart and not by any third-party seller. If you have a receipt for the purchase or made your purchase with a Walmart credit card, you can return your TV without questions and receive a full refund.
If you don't have a receipt and made your purchase with cash, debit, or another form of payment, you will receive store credit in the amount that the TV was selling for when you returned it.
Can I Return a TV to Walmart Without a Purchase Receipt?
You can return a TV to Walmart without a purchase receipt. However, the television set must be in good shape and also have all its accessories intact and a barcode. Note that you will be refunded using in-store credit for the lowest price the item was sold for in the past 30 days, no matter the form or amount of payment at the time of purchase.
What's the Walmart Return Policy for TVs Without Receipts?
According to Walmart's website, they accept returns of TV sets and most other items purchased in-store or online within 30 days. If you don't have your receipt, but the item was purchased with a debit or credit card, they can look up your receipt from their records and then process your return. If the item was paid for in cash and no receipt is available, Walmart will give you cash back for the amount that the item cost within the last 30 days.
What's Walmart's In-Store Return Process for TVs Without Receipts?
If, for some reason, you aren’t able to access the purchase receipt for the TV, Walmart will still accept it back as long as all the other conditions for return are met. Here is a quick rundown of how the return process works in-store for TV sets without receipts:
If you plan to return the TV, you bought at Walmart, be sure to do so within 30 days of purchase. For in-store returns, you’ll have to physically visit the nearest Walmart store with the TV set that you wish to return.
Go to the customer service desk.
Once at the store, go straight to the returns counter and let them know that you don’t have the purchase receipt but would still wish to return the TV.
Provide your information
Give the cashier details about your purchase, including the date you bought it and how you paid for it. Be prepared to give details about yourself, such as name, address, and contact info, in case there are any issues with processing your return.
Get a gift card
If approved by Walmart associates, they'll issue you an eGift Card on the spot in the form of store credit for use on future purchases at any of their stores or online through Walmart Marketplace vendors.
What’s Walmart’s Online Return Process for TVs Without Receipts?
If you made your purchase online, Walmart also allows you to return it via mail. Remember to place the TV in its original package before mailing it back to Walmart. You should also include the online purchase slip and all the TV accessories. Once all that is done log in to your Walmart online account and then complete a return form before printing a shipping label.
If you aren’t able to log in to your account, the other option would be to call the Walmart customer representative directly to process the return. You'll be provided with one free Walmart return shipping label through FedEx or USPS to be printed and attached to the package before mailing it back.
Once Walmart's returns department receives and processes your TV return successfully, a refund will be sent to you via the payment method you used during the purchase process.
Can You Return a TV to Walmart Without a Tag?
Yes, but there are a couple of things to bear in mind with regards to TV returns without tags. First, you can only return a TV to Walmart without a tag if the transaction was completed in-store and the receipt exists. If you purchased the TV online and received it by mail, you must have a tag affixed to the original box to write the reason for your return.
If no such tag exists, Walmart will still accept your return, but they won't issue any refund until after they've inspected it at their warehouse and confirmed its condition. Also, the inspection process is required even if your item has never been opened or used.
If you are returning an unopened TV that you bought online at Walmart, ensure it's shipped back in the original box with all accessories included within 30 days of purchase.
Can You Return a Damaged TV to Walmart?
You can return a damaged TV to Walmart. However, they will only accept it if you can prove that the item was delivered in that condition. Otherwise, they won’t accept your return. In most cases, however, Walmart may choose to repair the TV or offer an exchange instead of accepting a return.
If the damage was caused by the customer, Walmart might still repair the TV set, but at the customer’s expense. If the damage was due to a manufacturing flaw or storage and handing issues at their Warehouse, Walmart would cover the cost of repair.
Does Walmart Allow a 90 Days Return Policy for TV Sets?
Unfortunately, Walmart doesn’t allow a 90-day return policy on TVs. Instead, customers have a 30-day window from the time of purchase to return their TV sets if need be. The 90 days return policy applies to a couple of electronic products at Walmart, but TV sets.
Which Items Cannot Be Returned to Walmart After Purchase?
Even though Walmart has a return policy for most of the items bought in-store or online, the same doesn’t apply to a number of products. Some of the items that cannot be returned to Walmart after purchase include:
- Firearms and ammunition
- Pepper spray
- Dirt bikes
- Pharmaceuticals, vitamins, supplements, healthcare products, or items requiring a prescription.
- CDs, DVDs, VHS tapes, and video games
- Cell phone cards
What’s the Cost of a Walmart TV Warranty?
The exact cost for a Walmart TV warranty depends on the tenure of protection, the model of the TV, and its price. When you buy a new TV, you'll be offered to add a warranty for free during checkout.
There are no additional activation steps. If you need to return your TV under warranty protection because of defects or accidental damage, call the manufacturer and follow their instructions on how to proceed with the return.
Process of Filing a Claim Under Walmart’s TV Warranty Policy
The process of filing a claim under Walmart's protection plan is very simple and straightforward. Here is how it works:
- Keep the receipt handy. You cannot access the warranty without the receipt. If you paid with a debit card or credit card, then make sure that the last four digits are noted on the receipt.
- Visit a customer service desk at Walmart and ask for help to file a claim under their TV warranty program. You will have to show them your receipt as well as your TV. They should be able to determine whether they can fix your TV in-store or replacement it instead.
- If they need to send your TV in for repair, they will provide you with some paperwork where you will be required to fill in details about where you’d wish to have the repaired TV set or the brandy replacement delivered.
How Does Walmart Refund TV Returns?
For all successful TV returns, Walmart usually refunds you in the same payment method used for the purchase of the item.
In conclusion, the Walmart TV return policy is very flexible and customer-friendly. Provided you have the original receipt, the TV is in the original package, the online purchase slip, the tag, and the TV is returned within 30 days from the date of purchase, the return processing, and refund or replacement should be smooth and seamless. With that said, we wrap up this post. We hope you have learned a lot about Walmart's TV return policy.