Best Buy Camera Return Policy (Things You Need to Know!)

Brandi W. Cortright

What happens if you purchase something from Best Buy, like a digital camera, and then decide you want to return it? What is their camera return policy? Read on to find out.

The United States-based Best Buy is an international retail chain that offers various products, including digital cameras, refrigerators, and mobile phones. 

Does best buy accept camera returns? The answer is yes if you return your camera within 15 days after purchase. It is essential to return the item with the original packaging and accompanying receipt if you want a complete refund. 

Furthermore, if you return any camera accessories, you must do so under their policy. Keep reading to know more about the best buy camera return policy, how much best buy charges to take back a camera and more.

Table Of Contents

What Is the Best Buy Camera Return Policy?

The camera return procedure at Best Buy is easy to follow. You have up to 15 days from the date of purchase to return the camera, DSLR, camcorder, or GoPro for any reason, and you have up to 30 days to return full-frame cameras. You must contact the support team for a Return Merchandise Approval number and shipping address information.

It's worth noting that to complete a return, the staff at Best Buy need the original receipt or other evidence of purchase in addition to the item(s) you are returning and any packaging and accessories originally included with the item(s). If you do not have the camera's original packaging and attachments with you when returning the item, Best Buy has the right to deduct a sum to cover the cost of these things.

What Kind Of Return Policies Does Best Buy Have for Camcorders And Camera Accessories?

Best Buy has a generous return policy, giving you 30 days to exchange or return any camera or camcorder accessory. Furthermore, you can return any opened cameras or camcorders simultaneously. Additionally, shoppers can return lenses and flashes within the first thirty days after purchase at Best Buy.

However, they suggest you send back either of the two packages unopened. If a consumer is unsatisfied with their purchase within 15 days, they may return the camcorder to Best Buy for a full refund. Best Buy has a similar return policy for unopened photo films within 30 days.

For A Refund, How Soon Do You Need to Bring Your Camera Back to Best Buy?

The standard return period for cameras sold by Best Buy is 15-30 days, while Best Buy members may have this prolonged to 45 days. Mirrorless and single-lens reflex cameras are also eligible for a return under this policy.

If you want your money back, contact the shop where you bought the camera. You have the right to a refund if you bought a broken camera online (whether it is a Sony, Nikon, Canon, GoPro, Leica, Lumix, etc.), if it doesn't work, or if it is otherwise not as described.

If you have your receipt, you may return an item to Best Buy within 14 days after purchase, but If you don't have it, you can provide another form of evidence of purchase and a government-issued photo ID. You may still return or exchange your item within the allotted time frame.

Does Best Buy Need A Receipt When You Are Returning A Camera?

Luckily, you may return a camera to Best Buy without a receipt, but you should have it. Best Buy has established quite simple and flexible return policies. Once you return your camera, they will verify the serial number against the store's inventory system to ensure authenticity. If the two numbers don't add up, you'll likely receive shop credit instead of a cash refund.

Can You Return An Unopened Camera to Best Buy?

When it comes to returns, Best Buy does indeed accept unopened boxes. Even if you've opened and removed the product from its packing, you may still return it to the shop as long you have not used the camera.

How Much Does Best Buy Charge to Take Back A Camera?

Even if you have opened the camera's box, you will not incur an extra charge or restocking fee when you return the camera to Best Buy. However, if you have opened the original packaging, a restocking charge may apply to the cameras' lens, lights, and flashes. In addition, please be aware that you can return the camera at no cost by utilizing the UPS mailing labels supplied by the firm.

Is It Possible to Take Advantage of Amazon's Return Policy?

Amazon may alert your account and prevent you from making returns for some time if you have a history of returning a large percentage of the items you purchase. Amazon may also take immediate action against you if you request a return but fail to send back the purchased item if you have been doing this quite a few times before they take notice.

They will investigate the seller's "concessions limit", which may be $500 or $1,000. For customers who "abuse" Amazon's return policy, the company has a team of staff that investigates the circumstances of your returns and determines the exact amount they will charge.

Amazon will flag your account as "concession abuse" if you go above this limit. You'll belong to this category if you only ever contact Amazon to request a refund or a discount and consistently violate their rules.

Does Best Buy Accept Returns On Security Cameras?

If you're unsatisfied with your security camera purchase within 15 days of receipt, you may return it to Best Buy for a full refund. However, if you want a complete refund, you must return the security camera in its original packaging with all its attachments intact.


If you're not satisfied with your camera purchase within 15 days, you may send it back to Best Buy, thanks to their flexible return policy. A critical step is ensuring that you have included the camera's extras in the shipment's original packaging and any relevant documentation. If for any reason, you're not completely happy with your security camera purchase, you may also send it back.

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