Best Buy Price Adjustment Policy 2026: Price Match Rules and Exclusions

Best Buy's 2026 Price Match Guarantee can lower the price of an eligible new product, but it is not a blanket promise to match every listing. The current policy distinguishes qualified competitors, Marketplace items, clearance, refurbished/open-box products and the timing of the request.

This update uses Best Buy's current policy page and does not claim a specific order qualifies.

Table Of Contents

Quick answer for 2026

Best Buy says it will match the current price of key online and local competitors for immediately available new products sold by Best Buy, subject to exclusions. The current page is effective January 16, 2026. It also says a lower Best Buy price during the return and exchange period can be matched on request. Check the exact product, competitor, availability and pre-tax price before assuming a match.

Check	Why it matters
Product condition	New Best Buy items are treated differently from Marketplace, clearance, refurbished and open-box items.
Competitor availability	The comparison price must be current and immediately available under the policy.
Timing	Request at sale or during the applicable return/exchange period if Best Buy lowers its price.
Offer structure	Coupons, bundles, financing, gift cards and membership prices can be excluded.

What current evidence shows

Best Buy's current policy applies to BestBuy.com purchases and may vary from other Best Buy-owned or branded websites.
One price match at the time of purchase, for an identical item and per customer, is allowed at the current pre-tax price available to all customers.
The page excludes Marketplace Products, clearance, refurbished and open-box items and lists additional offer and competitor restrictions.

How to request a price match

Capture the exact model number, configuration, seller, competitor URL, availability and price before contacting Best Buy.
Confirm that the competitor listing is not a marketplace seller, membership-only price, coupon, bundle or limited-quantity offer.
Ask at checkout, in the store or through Best Buy support using the current policy route.
Keep the decision, receipt and any approval reference. If Best Buy lowers its own price within the eligible period, request the adjustment rather than assuming it is automatic.

Price match versus price adjustment

A competitor match compares the purchase price with a qualified rival. A post-purchase adjustment compares a lower Best Buy price during the return and exchange period. They are related but not identical, and the policy's exclusions still apply. Business, Education and special program prices can also be outside the consumer guarantee.

What to verify before acting

Check the product condition, identical model, stock status, pre-tax price, delivery or pickup availability, competitor identity and offer terms. For phones and contracts, calculate the total price and return fees rather than comparing one installment figure.

Limits and risks

Best Buy may amend the policy or run location-specific tests.
A screenshot without current stock or a matching configuration may not qualify.
This article cannot determine the result for a specific store, order or competitor.

Sources and freshness

Primary page checked for this refresh:

Bottom line

Best Buy's current guarantee is useful for eligible new products and qualified competitor prices, but the exclusions are decisive. Verify the exact listing and ask at the time of purchase or during the permitted adjustment period, then keep the approval evidence.