Can I Return Items to Amazon Without The Original Packaging? [Answered!]

Ronald M. Bieber

Perhaps you've had to return an item you purchased online because it needed to be a better fit or because it fell short of your expectations and left you dissatisfied.  So, what happens if you want to return an item to Amazon, but it’s not in its original package? Can you return items to Amazon without the original box?

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Can I Return Items to Amazon Without The Original Packaging?

Within 30 days of delivery, you may return most products you buy from Amazon for a full refund, regardless of whether or not you still have the original packaging. But you have to read the fine print on the product description page to determine whether there are any restrictions.

Keep reading for more details about what to Do If You Don't Have the Original Amazon Packaging When Returning an Item, Which goods are not eligible for return at Amazon, and more.

How to Return An Amazon Package without the Original Packaging

If you bought anything from Amazon and don't have the original packing, follow these steps to return it:

Step 1: Sign in to your Amazon account.

Step 2: Click on Your Orders to review your most recent purchases.

Step 3: Choose the option to either return or replace the items.

Step 4: Select a return reason from the drop-down option.

Step 5: Decide how to process your refund. If appropriate, you may choose to either replace the item or refund your payment. The Amazon seller will examine the request for a return or refund before finally granting the request. If you are still waiting for a reply within two business days, you may register a claim under the A-to-Z Guarantee.

Step 6: Select the return option that most closely fits your needs.

Step 7: You can print out the return authorization and label it in this final step. To avoid confusion over your refund, only pack goods from different shipments together in one box.

What Are The Requirements for Requesting A Return Via Amazon?

You have up to 30 days from the delivery date to return the goods, as long as it is in their original packaging and unused. Furthermore, Amazon will offer you at least a free return option for all returnable products that weigh less than 50 pounds.

Which Goods Are Not Eligible for Return At Amazon And Why?

Amazon does not accept returns on any products sold by third-party vendors. Third-party merchants operating in the Amazon marketplace choose the return policy and provide the information that appears in your purchase details.

To return all government-graded or government-packaged collectible coins, you must have the appropriate paperwork in the same condition as when you received them. Returning government-issued coins without the accompanying packaging and paperwork is unacceptable.

Furthermore, Amazon does not accept you to return Products with specific foreign shipping limitations, such as fresh flowers and natural plants, accessed online subscriptions, open software, certain jewelry, and some personal and health care purchases.

You can't return groceries or anything purchased through Amazon Fresh, but returns and exchanges are possible. Amazon allows customers seven days to return Kindle books and other digital textbooks. However, there will be no issues with the item's physical return or packing.

How Can You Track Your Returns?

Regarding returns, Amazon has an excellent reputation since it allows you to return products without hassle. However, misplacement is too common in the shipping world, making it challenging to locate a refund.

You can have peace of mind knowing that Amazon will process your returned products and that you will get a timely reimbursement, thanks to the fact that Amazon makes it simple to monitor returns. You may see the status of your returns by visiting the "Returns Center" in your Amazon account.

You should be able to see a history of your returns and attempted returns for the previous 30 days—each item's return date, approval or rejection status, and the projected refund amount available. By selecting the "Track Package" button next to each item, you can monitor its return journey on the Amazon website.

What Happens If You Misplace Your Packing Slip?

Don't stress if you need help finding the packing slip because if you still have your order number, you may send the product back. As a bonus, this method aids in cutting unnecessary trash from packaging. When returning an item to Amazon, print off the provided return label and take the box to your designated shipping depot.

Printing one from your account may get a receipt for your Amazon purchases. To get an invoice, please proceed as follows:

Step 1: Select the Orders menu item.

Step 2: Choose the time frame that works best for you using the calendar.

Step 3: After locating the purchase, click on the View Invoice button.

Step 4: Please print this page using your browser's print function for your reference.

What Is The Amazon Return Policy'S Time Limit?

For most Amazon purchases, customers get 30 days from the date of delivery to request a refund or exchange; however, this policy does not apply to all products. For instance, if you want to return a purchase you made as a present through the Amazon Birthday Gift List, you have up to ninety days from the delivery date. The standard Amazon 30-day refund policy applies to registry owner purchases. Everyone who gives gifts would appreciate this.

The following are some additional exemptions from the regular 30-day return period:


You may return any eligible product to Amazon in any suitable package as long as the order number is displayed. All you have to do is check that everything is there and the product is in excellent condition. If you want to use a printed shipping label, Amazon allows you to do so.

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