The Complete Guide to Amazon Furniture Return Policy in 2024

Nicole J. Holstein

Amazon offers unique and trendy furniture at reasonable prices. The company prides itself on its customer service, including an excellent returns policy. If you have questions about the return policy of their furniture, this article is for you.

Amazon is one of the largest online retailers in the world, and they offer a wide variety of products, including furniture. Because Amazon sells so many different types of furniture, they have a very detailed return policy that you need to be aware of before making a purchase. In this article, we'll give you a rundown of Amazon's furniture return policy so that you know what to expect if you need to return something.

Table Of Contents

What Is Amazon Furniture Return Policy in 2024?

When it comes to returns, Amazon has a pretty lenient policy when it comes to furniture. As long as you have your original receipt and the item is in new or unused condition, you should be able to return it for a full refund. Amazon gives you 30 days from the day you receive the furniture to return it. However, if the item was damaged during shipping or is a custom-made piece, you can get a warranty from the manufacturer.

Of course, there will always be people who try to take advantage of the system and return something they used or damaged on purpose. In those cases, Amazon may not issue a full refund or even charge a restocking fee. So if you're returning something, ensure it's in good condition and that you have all the necessary documentation.

How Do I Return Furniture to Amazon

If you need to return furniture to Amazon, you can do so by following these simple steps:

Step 1: Log into your Amazon account and go to the “Your Orders” page.

Step 2: Find the order that includes the furniture you wish to return, and click on the “Return or Replace Items” button.

Step 3: Select “Return Item” on the next page and indicate why you are returning the furniture.

Step 4: Once you have selected a reason for return, you will be given the option to print out a pre-paid shipping label or request one from Amazon. If you print a label, Amazon will deduct the return shipping cost from your refund amount.

Step 5: Pack the furniture item securely and attach the shipping label.

Then, drop off the package at any UPS location. Once Amazon receives your returned furniture, they will process your refund and send you an email confirmation. Depending on your original payment method, it may take a few days for the refund to appear in your account.

Can I Return Used Furniture to Amazon

If you're unsatisfied with a piece of furniture you purchased from Amazon, you can return it within 30 days of delivery for a full refund. However, if the item is used or damaged, you may only be eligible for a partial refund. For example, if it’s in a severely damaged condition, there are any scratches or dents, it may be ineligible for a return. To return an item, contact Amazon customer service to start the process.

Can I Return Furniture to Amazon without the Original Packaging

You can return it within 30 days of delivery as long as it's in new condition and you have the original packaging. It will not be accepted if you don't have the original packaging. When you purchase furniture from amazon, always keep the packaging for 30 days because you don’t know what might happen to the furniture.

Can I Return All Types of Furniture to Amazon

Amazon offers a generous return policy for all types of furniture, including dining room sets, bedroom sets and office furniture. If you are unsatisfied with your purchase, you can return it within 30 days. However, there are a few exceptions to this rule. However, if you need to return an item that is too large or cannot be disassembled, amazon may reject your return request. If you're unsure whether you can return an item, it's always best to check with Amazon customer service first.

Can I Return Amazon Furniture to Kohl's

You can return Amazon furniture to Kohl's. Kohl’s has an Amazon fulfillment center, so you can securely send all your returns to us. You can drop it off at any one of their stores. To return to Kohl’s, use the same process as the usual amazon return.

However, select the “Kohl's Drop Off” option when choosing the return method. Amazon will send a QR code to your email. Take the furniture to Kohl’s and show the QR code for verification.

Do I Have to Return Furniture to Amazon to Get a Refund

You don't have to return furniture to Amazon to get a refund. You can contact customer service, and they will help you process a non-return service. You have the responsibility of disposing of the damaged furniture.

How to Pack Furniture before Returning to Amazon

When you are ready to return furniture to Amazon, it is essential to pack it properly. It will help ensure that the furniture arrives at Amazon in the same condition it was when it was shipped to you. Here are some tips on how to pack furniture before returning it to Amazon:


Amazon furniture return policy is flexible and generous. If you buy from Amazon online, you can return it if you are not satisfied with the delivery within 30 days from the delivery day. The easiest method is by phone. Just call the customer service number of Amazon and ask them if it’s possible to return your type of furniture. There is no need for your product to be in perfect condition for a refund as long as it's unused and undamaged.

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