The Amazon gift-card claim code is usually on the back of a physical card under the scratch-off or peel-off area, or in the delivery email for an electronic card. Redeem it only through Amazon’s own gift-card page, and keep the card, receipt and packaging if the code is damaged or already used.
This guide does not ask for or handle any gift-card number, claim code, receipt or account information.
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Quick answer for 2026
For a physical Amazon gift card, turn the card over and look for the claim code under the protective strip. For an eGift card, open the delivery email or Amazon account order that issued it. Sign into the intended Amazon account, open Amazon’s redeem page, enter the code and confirm the balance. Do not type the code into a coupon site, message a stranger or send a photo of an unredeemed card.
| Card type | Where to look |
|---|---|
| Physical card | Back of the card, beneath the scratch-off or peel-off claim-code area. |
| eGift card | Delivery email, order confirmation or Amazon account gift-card delivery record. |
| Damaged code | Keep the card, serial number, receipt and packaging; contact Amazon support through the official site. |
| Already redeemed | Do not share the code again; check the balance and account order history. |
How to redeem the code
- Open Amazon directly in the correct country site and sign into the account that should receive the balance.
- Go to Gift Cards or the official redeem page, enter the claim code exactly as printed and submit it.
- Confirm the balance before deleting the email or discarding the card.
- If you received the card as a gift, keep the receipt or delivery record until the balance is visible.
What to do if the code is unreadable
Do not guess repeatedly or buy another code from a person offering to “decode” it. Photograph the card for your own records, keep the full packaging and receipt, and contact Amazon customer service from the official website. Support may ask for the card serial number, purchase information and visible portions of the claim code. Never publish those details in a forum.
Scams and account safety
Amazon gift cards should not be used to pay an unexpected caller, settle a government demand, buy technical support or unlock an account. Amazon will not need your full claim code in a public chat. If a card was tampered with before purchase or its balance was used by someone else, contact the retailer and Amazon through official channels quickly.
What to verify before acting
Confirm the country site, account, card type, activation receipt and balance. A gift card code is effectively value: treat it like cash, do not share it with this site or any assistant, and avoid entering it on a link received in an unexpected message.
Limits and risks
- Redemption and support procedures can vary by country and card type.
- A damaged card may require purchase and activation evidence before support can investigate.
- This guide cannot recover a code or reverse a completed redemption.
Sources and freshness
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Bottom line
Look on the back of a physical card or in the eGift delivery record, redeem through Amazon’s official page, and protect the code like cash. If it is damaged or already used, preserve the card and receipt and contact official support rather than sharing the code elsewhere.