Amazon is a great place to shop for batteries, but what happens if you get a defective one? Amazon, like most retailers, has a return policy for its batteries. This policy protects you from receiving a product not in good working order.
Keep reading to learn more about Amazon's battery return policy.
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What is Amazon Battery Return Policy?
Amazon battery return policy does not accept physical returns of alkaline, lithium, or any other type of battery. Their battery return policy is pretty straightforward. Amazon will replace or refund your malfunctioning battery provided you launch your claim or refund or replacement within 30 days of receiving the battery.
You can also exchange your battery if it's defective or doesn't work as advertised. Besides, some battery brands come with a manufacturer's warranty. With such brands, you can contact the manufacturer for additional assistance.
Why Amazon Will Not Accept Your Battery Return?
Batteries contain harmful materials, and if they are faulty, they can be hazardous. Thus, Amazon will not accept returns of any form of battery, including laptop, household, lithium, or car batteries.
However, Amazon guarantees its clients they will receive a refund or replacement of any item that has hazardous materials, including batteries. If your purchased battery has its warranty, it's a plus! Contact the manufacturer for more information on how the battery can be repaired, replaced, or disposed of.
Amazon will not accept your battery replacement or refund claim if you fail to claim within 30 days of receiving the battery. Additionally, the retailer may not refund or replace the battery if:
- You are unable to provide proof of purchase for the product.
- Your order number does not match Amazon’s records for your product.
How to Request a Refund or Replacement on Amazon?
a). Filling a “Return or Replace Item” online;
- Log in to Amazon's website (Amazon.com).
- Choose Returns & Orders. This will lead you to the orders page
- Search for the battery you would like a replacement or refund of and select Return or replace items.
- Select Request a refund and click the reason for a refund on the drop-down list.
b). Instant messaging: Amazon's customers can use its instant messaging service to request a battery replacement.
c). Customers may receive more assistance if they contact Amazon directly at (877) 375-9365 for US customers.
How to Dispose of Defective Amazon Batteries?
Amazon does not accept defective battery returns. Therefore, you need to dispose of any malfunctioning batter correctly. Otherwise, it could cause an explosion or fire hazard to your home.
For your convenience, here is a guide on how to dispose of Amazon batteries conveniently;
- Check the battery's disposal instructions: Each type of battery has different disposal instructions. Some can be disposed of in regular trash, while others require special care. You should always check this first before disposing of any battery.
- Place batteries inside a plastic bag: To prevent leaking and corrosion from happening during disposal, place all batteries inside a plastic bag before throwing them away or recycling them.
- Take the battery to a household hazardous waste collection point: If you want to dispose of your defective Amazon battery, you can take it to a dangerous waste collection point. You can find these points in most cities. These collection points are in public places, and they'll accept all types of batteries from all companies, including Amazon batteries.
However, there are some restrictions as to what type of battery they will accept and not accept. For example, they may reject any battery that is punctured or leaking.
- Tape the battery terminals: Tape the battery terminals with electrical tape to prevent short-circuiting. This will stop any possible electrical sparks from occurring. It also prevents any contact between the terminals and any metal surface that might be present.
If the battery is inside an appliance, remove and wrap it in aluminum foil before disposing of it to prevent any chance of fire or explosion.
What You Need to Know Before Buying Batteries from Amazon?
Whether buying a battery for your household appliances, laptop, or car, there are always some things to consider before buying. Here are some things that you should know:
- Battery type: The first thing you need to know is the type of battery you need. Different types of batteries have various applications and uses, so make sure you choose the right one according to your needs. Some common types of batteries available in the market are lithium-ion rechargeable and alkaline batteries.
- Quality of the battery: You must ensure you buy a genuine product from a good brand. The best way to do this is by checking for reviews and ratings. If you find that people have been complaining about counterfeit products, then avoid purchasing from such sellers.
- Check if the seller has a return policy: There is nothing worse than buying something that doesn't work as advertised, especially if it is expensive. If you find that the seller does not have a return policy, then avoid buying from them at all costs. However, when buying from Amazon's verified vendors, you're sure the battery has a return warranty policy.
Tips to Maximize Your Amazon Battery Return Policy
Amazon offers a variety of return policies for different situations. Here are some tips to ensure you get the most out of your Amazon battery return policy:
- Check the seller's return policy before buying from them. Amazon is a marketplace with many vendors. Some sellers offer better deals than others, but they might also have stricter rules or restrictions that could affect your ability to return items purchased. Confirm the vendor's return policy before making that final decision.
- Be sure to decide to make a claim before the last minute. If you're unsure about the delivered battery, try it out as soon as possible to make a sound decision quickly if necessary.
- Understand the exceptions to the warranty policy. Every return policy has some exceptions. Enlighten yourself about the exceptions before adding batteries to your cart.
Amazon battery return policy is one of the most straightforward policies in the e-commerce industry. The company will offer a refund or replacement for your defective Amazon battery, provided you make your claim within 30 days of receiving the batteries.