What is Amazon Partial Refund and How Does it Work?

Thomas Joseph

Amazon is currently the largest e-commerce marketplace in the world. Although Amazon has a refund policy that mandates customers to return their order within 30 days of receiving it, not all orders have complete refunds. However, there are still ways for you to get a partial refund on your purchase of products on Amazon. Read on to learn more about how amazon's partial refund works.

If you have purchased on Amazon, the chances are you will have experienced at least one issue or another with your order. When this happens, many customers want to be refunded some or all of their cashback. But when it comes to returns, many shoppers are unaware of the partial refunds and refund terms that Amazon allows for certain items. Let’s find out more about Amazon partial refunds.

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What Is Amazon Partial Refund and How Does it Work?

Amazon Partial Refund is a process where a customer can return an item for a partial refund of the purchase price. Customers will receive a credit on their account that they can use for future purchases. The partial refund is on specific items such as CDs or vinyl that are used. Once the return is approved, the customer must print out a shipping label and return the item to Amazon.

What Is an Amazon Partial Refund?

An Amazon Partial Refund is when a customer receives only a portion of the total refund amount they are entitled to. It can happen for several reasons, but the most common is when the customer has returned an item, not in its original condition. For example, if a customer returns a damaged or used item, they may only receive a partial refund. Another reason for receiving a partial refund is when a delivery was made late.

What Items Would Receive Amazon Partial Refunds?

Amazon offers a generous return policy that allows customers to return products they don't want in their original packaging within 30 days of receipt for a full refund or replacement. If you're unsatisfied with an item you purchased from Amazon, you may be eligible for a partial refund. Items that may be eligible for a partial refund include:

To request a partial refund for an eligible item, contact Amazon Customer Service.

Can You Receive a Partial Refund for an Order Delivered Late By Amazon?

If you receive your order late from Amazon or Amazon third-party sellers, you may be eligible for a partial refund. It is because Amazon has a policy that if an order is delivered late, they may issue a partial goodwill refund to compensate for the time lost.  You may not have to return the order to receive a refund. Of course, the refund amount will depend on the severity of the lateness and how much it affected your experience.

To request a partial refund for an order delivered late by Amazon, you need to contact customer service and explain the situation. They will review your case and determine if you are eligible for a refund. If so, they will process the refund and send it back to you via your original payment method.

Can You Receive a Partial Refund for Orders Received Damaged From Amazon?

If you receive a damaged item from Amazon, you may be eligible for a partial refund. If the damage was after the item was delivered to you or due to your mishandling, then you’ll receive a partial refund from Amazon or the seller.

However, if you received an item that was broken or damaged in shipping, you can prove that the item was broken or damaged during delivery. You will be able to receive a partial refund for that item. Also, if the package was damaged due to an Amazon warehouse employee mishandling, you may be eligible to receive a full refund.

Can You Get a Partial Refund Without Returning Your Order to Amazon?

You may get a partial refund without returning the order to Amazon. Amazon has a policy that allows sellers to offer a partial refund on an order without having to return it. Some sellers prefer the customer to keep broken or very cheap items to initiate a return process that will cost them more.

If you receive a product that doesn’t live up to expectations, is damaged, or is delayed in delivery, you can get a partial refund without returning your order to Amazon. Please note that some items are not eligible for partial refunds, such as digital content and certain products sold by third-party sellers.

What Are the Price Changes to Amazon Partial Refunds?

Amazon partial refunds are when a customer is only partially refunded for an item. It can happen for various reasons, such as if the item is returned damaged or if the customer only returns the used item. The price of partial refunds will depend on the reason and the refund amount.

Items that are returned past the 30-day return window may be subject to a refund of 80% of their original sales price. Items with noticeable signs of use, such as missing parts or obvious damage, will receive a partial refund of up to 50% of their sales price. Video games with errors not due to Amazon.com or seller error will be eligible for a 0% refund.

Are Amazon Partial Refunds Paid to an Amazon Gift Card?

Amazon Partial Refunds are refunds paid back to the payment method used to purchase the item. If you have an Amazon Gift Card and return an item you bought with that card, the refund will be paid back to the card.


Amazon Partial Refund is a process that allows customers to receive a refund for items that are damaged, defective, or not as described. If you have ever had an issue with an item purchased from Amazon, you know how frustrating it can be to deal with customer service. With Amazon Partial Refund, you can get your money back without going through the hassle of return processes. All you need is to contact customer service and explain your issue, and Amazon will take care of the rest.

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