What is Amazon Key? (How to Use It)

Billy C. Williams
Amazon has become the biggest online store in the world. And with around 460,000 sellers on its marketplace, you can't ignore them. Amazon introduces many secure ways for customers. One is through the amazon key. But what is amazon key? Read on to find out more.

Everyone knows Amazon. It's the world’s biggest marketplace, with millions buying everything from toilet paper to tablets. While shopping, you might have come across the word 'Amazon Key', and you may be wondering what it means. Here's everything you need to know about Amazon Key – from what it is to why you might want to use it.


Table Of Contents

What is Amazon Key?

Amazon Key is a service that allows you to receive in-home deliveries from select Amazon Prime partners. With Amazon Key, you can deliver your packages to your front door, garage, or car without being home to receive them. The service is available in select cities and requires an Amazon Key In-Home Kit, which includes a compatible smart lock and Amazon Cloud Cam.


Why Does Amazon Have Amazon Key?

Amazon Key is a new service from Amazon that allows customers to have their packages delivered inside their homes. The service is available in select markets and requires an Amazon Prime membership.

If you have a compatible smart lock, you can also use Amazon Key to let people in without giving them a key. It is beneficial when you are not home and someone needs to enter your home, such as if there is a package delivery.

Amazon Key is a convenient way to grant access to your home without having to be there yourself. It is also a security system that keeps track of who has accessed your home and when giving you peace of mind.


How Does Amazon Key Work?

To use Amazon Key, you must first download the Amazon Key app and create an account. Once you have done so, you can link your Amazon account to the app. Once this is done, they can add their home address and select the type of lock installed on their door.

The service uses two-factor authentication and requires the customer to be present when the driver arrives. If the customer is not home, the driver will not be able to enter the residence.

Once the driver arrives, amazon confirms it’s the right package at the right house. It will unlock the door and allow them to place the package inside. The door will then relock itself once the delivery is complete.

The customer will receive a notification that their package has been delivered, and they can monitor the delivery through the app.

You can do so through the app when you want to grant access to your home to someone. You will be able to see when they arrive and depart, and you can set up notifications so that you know when they are coming and going. Amazon Key is available in 37 cities across the United States, and more are expected to be added.


Is Amazon Key Safe?

Amazon Key is safe and reliable.  Amazon Key is built on the same security infrastructure as Amazon.com—one of the most trusted sites on the Internet. Your key is encrypted and stored securely in the cloud. Amazon has a long history of protecting customer information. It has comprehensive security controls and procedures to keep your information safe.

Amazon has designed Amazon Key with multiple layers of security. For example, whenever you unlock your door with Amazon Key, we verify that your device has the correct cryptographic signature before allowing access.

Amazon requires multi-factor authentication for all account holders who use Amazon Key. You’ll need your password and a one-time code from a physical device or app before you can unlock your door.

Also, the delivery driver cannot leave your door until it is locked and confirmed by Amazon. If you have any safety concerns, you can reach out to the Amazon customer service team.


Who Is Eligible For Amazon Key Deliveries?

You are eligible for Amazon Key deliveries if you have an Amazon Prime membership or Amazon household.  Remember that Amazon key works in select locations.

Also, if you have an amazon fresh or Amazon student paid free trial membership, you can use the amazon key app. You'll need to download the Amazon Key app and link it to your Prime account to sign up for Amazon Key. Once you're signed up, you can start using Amazon Key to have your packages delivered inside your home, garage, or car.


What Do I Need To Use Amazon Key?

To use Amazon Key, you will need a compatible smart lock and an Amazon Cloud Cam (Key Edition). You will also need to download the Amazon Key App and have an Amazon Prime account.

You can mount the Cloud Cam camera on the wall of your home, or you can place it in the garage or any other secure location you choose. The camera records cloud footage that is stored online. You can view this footage from anywhere via the Amazon Key mobile app.

You'll also need a compatible lock with your Amazon Key system. You can use an intelligent lick kit compatible with the camera system.

Once you have these things, you can use Amazon Key to unlock your door for deliveries. However, not all items can be delivered with the Amazon key, such as large items requiring a signature.


What Is An Amazon Key-Compatible Lock?

An Amazon Key-Compatible Lock is a door lock compatible with the Amazon Key smart lock system. The lock allows you to unlock your door using your smartphone and Amazon deliveries to be made inside your home.

Remember that the lock doesn’t work on all doors, so ensure you have a door in good condition. For example, a door that is 2” thick, has a separate handle and locks with rectangular deadbolts can be compatible.


What Is Required For Amazon Key In-Garage Delivery?

To use Amazon Key In-Garage Delivery, you'll need a connected garage door open. It would be best if you had a compatible garage door opener or smart garage hub. The service works with the myQ app, which you can download free from the App Store or Google Play. The myQ app is required to connect your garage door opener or hub to the Amazon Key service. Once everything is set up, you can select In-Garage Delivery as your delivery option at checkout.


Who Is Eligible For Amazon Key In-Car Deliveries?

To be eligible for Amazon Key In-Car deliveries, you must have an active Amazon Prime membership and a compatible car. The car has to be connected to the car service plan, such as Onstar, before using the Amazon key in car deliveries. You must also download the Amazon Key app (Android, iPhone) and link it to your Prime account. Once you've done that, you can add your car to your Amazon Key account and use the service.


Bottom Line

Amazon Key is a new service from Amazon that allows Prime members to have their packages delivered inside their homes (or other eligible locations) by Amazon couriers. With Amazon Key, there's no need to worry about package thieves or missed deliveries; your packages will be safely delivered by Amazon drivers inside your home every time. If you're an Amazon Prime member looking for a more convenient and secure way to receive your packages, then Amazon Key might be right.

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