How to Cancel An Ikea Order? (Here Is A Step-By-Step Guide)

Thomas Joseph

Here is a step-by-step guide to help you efficiently cancel your Ikea order. Navigate the process with ease, understand the cancellation policy, and explore alternative solutions for managing your purchases.

IKEA is a great place for many people to make purchases. Everyone has their reasons for wanting to buy from them, and there is no way of knowing what your needs will be in advance.

However, there's nothing wrong with this because changing orders usually happens individually. When you place an incorrect order, changing it can be stressful. When you have a store like Ikea that is efficient and quick, this stress can be amplified in an even greater way! Read on to find out how you can cancel an IKEA order.

Table Of Contents

A Step-By-Step to Cancel IKEA Order

Customers can view their IKEA order on to amend, reschedule, or cancel it. You can also reach IKEA on 1-888-888-4532 for further assistance if you live in the USA. If you need to cancel your order, deliver it on the day before it is scheduled to be delivered! Cancelling an order within 24 hours of placing it will cause a full refund of the order amount.

If the cancellation occurs after 24 hours from when you placed your order, then there is no refund offered, and no further action taken by Ikea will be taken against you for cancelling your order. After purchasing an IKEA order, it is unlikely you will cancel it since it will likely have already been picked, packed, and shipped. Below are detailed instructions on what to do!

Step 1: Call Customer Support Quickly

You should contact their customer support service immediately if you place an order. UK customers can contact IKEA on 020 3645 0000, while US customers can call 1-888-888-4532. There will either be an automated answering service or a customer service representative answering your call. After you contact Customer Support, they will ask you to identify the product you ordered.

You can do this by showing your order confirmation, which contains information about the product and the shipping address. IKEA will likely send you your order details if you used a credit card to place your order. You may need to contact them to get more information about your order if they still need to answer your questions.

You can cancel your order by simply discussing the situation with them. When an automated response asks if you've made a purchase, you must listen carefully to the options before choosing one. Here, you can say "yes" or press a certain key. Following your answers to the questions, you will be connected with an IKEA representative. Your order will be cancelled after you explain your decision.

Step 2: Have Your Order Number In Hand

IKEA staff will need your order number to determine whether you can still cancel the order. The order number can be found in the email confirmation you received from IKEA. IKEA also offers the option of finding it on their website by accessing your 'order history.

As part of the verification process, your IKEA telephone advisor may also ask for your full name and delivery details. It is necessary to collect this information for security and verification purposes. The information you provide will be used only for verifying your identity and will not be shared with any third party.

Step 3: Find Out If Your IKEA Order Can Be Cancelled

A telephone advisor at IKEA will confirm whether you can cancel your order after complete verification. It is possible to cancel an IKEA order up to two days before its delivery date. If you have an existing order on file, you can choose to cancel the order and receive a refund.

If not, an email will be sent to you with the details of your current order, including its status and the time remaining until delivery. It is doubtful you will cancel your IKEA order if you call the day before it is scheduled to be delivered. You will already receive your order, as it will already be dispatched.

Step 4: Confirm Refund Payment Details

Your IKEA telephone advisor may ask for your payment details if you are eligible for cancellation. The cancellation information can also be emailed to you so that you have written confirmation of its acceptance if there are any problems. If the cancellation is approved, you will receive an email with the refund details, including a reference number. You provide that reference number when asking for a refund or replacement.

Step 5: Receive Your Refund!

IKEA refunds are usually processed within a few days of cancellation. Ensure that the money has been sent to your email and bank account by periodically checking your emails and bank accounts. If you have pending orders, IKEA will email you as soon as they process your refund. If there is a problem with your order, they will contact you directly to resolve it. If it hasn't, you can contact IKEA's customer service at the same number you used to cancel your order.

Can I change My Ikea Order Online?

It is possible to amend your Ikea order online. Likely, the order has already started processing, so you must act quickly. If you want to change something on your order, you can go on the website and select "edit" from the top navigation bar. Once there, you will see a list of all of your items and be able to select an item and make any changes you wish.

Potential Problems When Canceling An Ikea Purchase

Cancelling is not simple, and with IKEA, you will likely experience the following challenges:


Thanks to modern technology, there are a few quick ways to cancel your IKEA order and still receive a full refund. You can get a quick response by calling IKEA's helpline directly - they will be glad to assist you. Through technology, IKEA has an easy way for customers to cancel their orders in a very user-friendly manner.

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