Does Kohl’s take Amazon Returns? (How To + More)

Does Kohl’s take Amazon returns? Returning items bought at Amazon has been made easier with Kohl’s. Here is a full guide on how you can return items.

Returns form part of every business, and Amazon is not exceptional. It is sometimes easier to return Amazon purchases in person, as opposed to shipping which might take longer. Amazon returns are accepted in many Kohl's stores (except if you live in Alaska). Additionally, some benefits come with returning Amazon orders at Kohl's. These include

Kohl's will ship your returns for free!
You do not need to print labels or have a box. Getting a new box (If you already trashed the old one) will be taken care of by Khol's.

Table Of Contents

Does Kohl's Take Amazon Returns?

Yes, Kohl's accepts Amazon returns for free at in-store kiosks. Customers can initiate the return process through their Amazon account and choose Kohl's drop-off as the return or exchange option.

A Step-by-Step Guide on How to Return Amazon Items with Kohl's

Returning an order through Kohl's makes it easy for customers who do not have printers to print out their return shipping label. Besides, it is more convenient as it saves customers time at the post office mailing back their items. Here are steps to follow to return your purchase to Amazon;

1. Begin by accessing your Amazon account

After opening your account, click on the orders section in the ‘accounts and list’ section. Once you have found the order you would like to return, click the return or replace option. Choose the reason for your return and how you would like Amazon to process your refund in the drop-down menu.

2. Select Kohl as a drop-off station

If your location has a Kohl's store, you will see Kohl and other option such as UPS pickup or UPS drop off. Select Kohl's. Not all buyers will have the option of returning through Kohl's. If you are staying far away from a kohl's store, you will not have that option, or if you bought an item from a third-party seller, not directly from the website.

3. Get your QR code

After selecting Kohl's as your drop-off store, Amazon will send a QR code to your email. You can print the QR code or show the attendant at the store. Customers can also print their shipping label if they want to package the item. If you do not have a box for packaging or a printer, you can still present your order at Kohl's, and they will do the rest. However, you must have the QR code for the attendant to scan.

4. Bring your item to Kohl's

Once you have the QR code, you can bring your item to Kohl's. They will process your return in the customer service section. You may earn a reward for using their service.

5. Kohl's ships your returned item

Kohl's attendant will give you a receipt to confirm receiving your item. Afterward, they will do the packaging and labeling and return the item to Amazon. Do not worry about payment; the service is free of charge.

The Advantages and Disadvantages of Amazon Kohl's Returns

Advantages

It is more convenient to send your returns through Kohl's if you stay closer to a Kohl's store.
You do not have to print the QR code. You can show the attendant your QR code using your phone.
You do not have to repackage your item; Kohl will do that for you.
The service is free
Potential reward. You may receive a Kohl's coupon of 25% off just by returning your order.
Fast processing of the refund. Immediately after the QR code is scanned, the refund process begins.

Disadvantages

Handling heavy returns. Since you are responsible for taking your return to Kohl's store, you may find it challenging to return heavy items.
Those who live far from Kohl's are not eligible to use the store as a return option.
You cannot return all products bought at Amazon through Kohl's; an example is when you purchase an item through a third-party website.

Do I Need to Pre-Package My Kohl's Return for Amazon?

No, you need not pre-package your item before returning it at Kohl. Kohl will package, label, and ship it for you. However, you are not limited. If you have a sensitive or fragile item, you can repackage it and take it for shipping.

Do I Have to Live Near Kohl's to Use the Amazon Returns Service?

Yes. It would be best if you lived within a specific radius to qualify for Kohl's return service. Customers who live within 8 miles are eligible to benefit from this service. Anyone staying more than 8 miles will have to use a mailing service to return items.

What Amazon Items Are Eligible for Kohl's Returns?

Most items bought at Amazon's official website are eligible for a return. You can return your item if they are

They are still new, and you have not used them,
Unopened
You are still within the return window. Usually, it takes 30 days, though some are longer.
Items purchased at the Amazon official website and not a third-party website.

Items I Cannot Return at Kohl's

Sometimes, Kohl may not accept your returned item. Here are the reasons why some items may not be taken when you return;

You have used the item.
You have returned the item past the window time for returning
You bought the item through a third-party seller

Are Amazon Returns at Kohl's Free?

Yes, you are not charged any amount for returning items at Kohl. You only need the item and the QR code to enjoy a free return service.

Can I Return My Amazon Order to Any Kohl's?

No, you cannot return your Amazon order at any kohl store. When selecting the option for returning your order, Amazon will give you options of where to return your order. You can choose that specific store if you live near a Kohl's store. Kohl accepts Amazon returns at any of their stores, except for people living in Anchorage, Alaska. Amazon will only give you that option if you live closer to a store.

Bottom Line

You can easily return items bought at Amazon through Kohl's store if you live within 8 miles from the store and the service is free. However, items purchased from a third-party seller cannot be returned through this option.