Amazon Alexa Down – Everything about the global outage

Billy C. Williams

The Amazon Alexa is a virtual assistant technology that makes it easy to manage different tasks. It is used in offices, homes, and by individuals for setting alarms, creating to-do-list, podcast streaming, providing traffic, weather, news reports, and other info. In the morning of 21st January, Amazon Alexa was reportedly down in the UK and across Europe.

The problem was later traced to a glitch in the Amazon cloud servers that Alexa relies on to function smoothly. The problem has so far been sorted and the system is currently running smoothly again. That notwithstanding, if you still have issues with your Alexa, then you may want to check to be sure it’s not just you.

Table Of Contents

Is Alexa Down currently?

Currently, Alexa the voice assistant is working normally, but it wasn’t several weeks back. Early Friday morning, precisely the 21st of January, the whole of Europe, including the UK, experienced a massive Alexa outage. Fortunately, the problem was immediately solved and activities are back to normal. However, if you are having problems with Alexa currently, consider turning off the affected gadgets and then turning them back on to see if the problem resolves.

How do I know if Alexa is down?

If your Alexa is down, the device will not function properly. However, this is not an ideal way to determine for sure if Alexa is down. The best way to check is via the DownDetector Amazon Alexa website. From the site, you should be able to see real-time status of the tool. That way, you can easily tell if the problem is just local to your device or if many other users are experiencing the same problem. When it is down, it shows a red full spike. Are you experiencing issues with your Alexa? Try restarting your echo device, and if it doesn’t work, go check the DownDetector website report.

Why is my Amazon Alexa not connecting?

If your echo device is not connecting, the reason is probably that the device is unable to link up to WiFi. Fortunately, you can easily fix this problem by simply improving the strength and stability of your internet connectivity. If the problem is because of some technical glitch with Alexa, try updating some of its features and then try reconnecting again.

Why is the Amazon Alexa app not working?

Your Alexa app may not work because of an internet connection, outage, or power problems. In the case of an app issue, you will experience issues with account settings and Amazon voice-identification glitches. No matter the reason your Alexa app has stopped working, the good news is you can fix it.

Amazon music Alexa Down

If your Amazon Alexa is down, you may have difficulty streaming music and downloading songs to your phone. The best way to resolve this problem is to first of all check if the problem is global or it is just on your device. To do this, you might want to restart your device to see if the problem if fixed. If not, check DownDetector site, social media platforms such as Twitter and Facebook for mentions of Alexa down.

How to check if Amazon Alexa is indeed down?

The surest way to ascertain if Alexa is down is via the DownDetector page because it shows the real-time operation status of Alexa. The image shows a red spike, and the report in percentage provides a clear understanding of the image report. You can also get reliable updates from Twitter and Facebook. Simply check for mentions of Alexa on the two social platforms.

Why is Alexa red?

Sometimes, your Alexa interacts with you in color codes. To ensure the proper functioning of the device, you must know the meaning of the colors code. For instance, if Alexa is showing red color, it is telling you that the mic is deactivated or switched off, and as a result, it is not receiving any commands. You may see this whenever Alexa is down or when it is not working for some reason. You will also see a red light on your Alexa when you turn off your Alexa’s microphone.

Why is my Alexa yellow-green?

Alexa normally displays a yellow-green light if you have a new message or notification. Once you see that, simply tell Alexa to read the message for you.

Why is Alexa spinning blue and green?

If Alexa is showing blue and green colors, it means it is working on your command. If it is a spinning blue light, it means Alexa is thinking. If it is showing green, it indicates an incoming call. A bold green color display shows Alexa is on a call.

Why is my Alexa blue and not responding?

Your Alexa is blue and not responding because there is a problem. The problem is generally called the 'blue light of death.’ And the causes include the problem with a wireless connection, power supply, logic board, and complications with software. The moment you see this, consider restarting your device or contact Amazon Alexa customer support for further info on how or where to take it to take the device to have it fixed by technicians.

Why are Alexa skills not working?

If the Alexa skill is not working, the problem might be connected to server powers or skill execution issues. Again, issues with Alexa skills are mendable. If the problem persists, contact Amazon Alexa support for further assistance.

Is Alexa up already?

Currently, Alexa is up. There’s no outage whatsoever, unless it’s just happending now. You may want to check DownDetector Amazon Alexa site for more details on whether or not the site is down. Otherwise, if your devices are working alright then it’s likely that the service is up and running smoothly.

What is AWS Alexa status?

The AWS Alexa status is a per-minute display of Alexa by Amazon web services, and the aim is to help you know the status of Alexa always. If you have a problem with Alexa and aren’t sure if the service is currently down, there’s no better way to check than via the AWS Alexa status or DownDetector website.

Why is Alexa not responding to my voice?

Alexa might not be responding to your request because it does not understand your voice commands. To fix this problem, all that you need to do is reconfigure your voice on Alexa. Apart from that, these fixes can also help resolve the problem: ensure you are using the original power adapter that came with the device, check your internet connection, or find out if the device is muted.

How can I check my Alexa status?

To find out your Alexa status go to the DownDetector site to view the Alexa status report. You can also check social media like Twitter and Facebook for a current chat about Alexa.

How do I know if Alexa is online?

You will know if your echo device is working properly when it comes on after turning it on. If you’re not in a position to access your echo device, simply head over to the DownDetector site and check if Alexa is working down or working normally. Steps to know if your Alexa is online or not:

If you are connected, it will show your connection status along with other WiFi connections. But if it does not display a 'connected' WiFi status, it means you are not online.


Alexa is the smartest voice assistant technology from Amazon. It has many uses including managing home CCTV camera and security systems, providing daily weather and news update, streaming music, and answering calls. That said, we come to the end of this article on Amazon Alexa down. Hope you found it useful. If you have any questions or suggestions, be sure to drop them in the comments section below.

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