How to Forward Calls Verizon? (Ways, Cost and More)

Trevor M. Davis
Are you a Verizon customer unsure about the call-forwarding features and costs? Well, do not worry. We have covered your detailed article with everything worth knowing, from how to call forward Verizon to stopping and troubleshooting Verizon's experience.

Verizon is among the most reliable and best companies for offering customers numerous call features. If it gets you unaware, then let us remind you that Verizon gives customers the option to call forward and many other services.

Hence, if you are unaware of how to proceed with calling forward Verizon, we are here for you and rest easy. We have done meticulous research for you, coupled with our expert experience. We will guide you through everything, give you the step-by-step procedure to call forward and stop, and share some cost information.

If you're curious about the above, this is your time. Keep reading the article with us to the end, and discover everything to upgrade your Verizon experience.

Table Of Contents

How to Forward Calls Verizon on the Phone?

So far, it would be best if you accepted that customers can easily forward calls on Verizon phone carriers. As long as you want this service turned on on the device. The process of forwarding calls to Verizon is straightforward. In summary, you can dial *72, followed by the phone number to which you want the calls forwarded from your device. However, remember that immediately you turn on the call forwarding feature on Verizon, your device will not be able to receive any calls till you again turn the call forwarding off.

But if the customer only wants to forward the calls on the Verizon phone with only calls they don't answer, then use the dialing code *71 followed by the 10-digit number you wish to receive the forwarded calls.

This process is for every sample. But this is the right place if you're curious about the deeper details. Keep reading the article; we will share many more facts and hacks on forwarding calls on Verizon. Let us get started with the detailed and straightforward procedure in the next section.

How to Forward Calls Verizon Online?

Assuming you have a Verizon phone, you probably have a Verizon account online. Therefore, this is what you can use to enable the call forwarding. If you are unsure what to do, we still have you covered with a step-by-step procedure. See the guidelines below:-

Step 1: You must start by signing up for the My Verizon account on the website.

Step 2: Then, once signed in, head to the account and choose my device from the menu.

Step 3: Proceed by choosing device overview on the option and locate the number to which you wish to enable the call forwarding.

Step 4: From there, tap on the Manage device and proceed by tapping on the call forwarding.

Step 5: After that, click on manage.

Step 6: Under the select mobile number menu, choose the number you wish to enable the service.

Step 7: Then, type the ten-digit number where you wish to receive the forwarded calls. This space is found beneath the forward mobile number.

Step 8: Then, choose the update call forwarding status and proceed with the next step.

Step 9: Then tap on select the verification option from the menu.

Step 10: Select the preferred verification method from the available email and text, then finish by clicking the send icon.

Step 11: Finalize the process by verifying your selected method and turning on the call-forwarding feature.

But note, once you send the code or link for the verification, it only takes 2 minutes, from which it will not be able to confirm the verification method. If the duration has elapsed, you must repeat the process to verify.

How to Forward Calls Through the Verizon App?

Besides online, the other way to activate Verizon call forwarding is through their third-party application. The Verizon app gives you a simple and much faster option to call forward and perform the procedure. Here is a simple guideline to follow:-

Step 1: Using your phone device, launch my Verizon application.

Step 2: From it, choose an account

Step 3: in case it prompts you to enter the password, do so and proceed.

Step 4: Locate the number which you wish to activate the call forwarding

Step 5: Then choose Manage Devices on the menu

Step 6: on the display, find the preferences and tap on the manage call forwarding option

Step 7: Finalize by entering the ten-digit number where you wish your calls to be forwarded, and you are done.

Step 8: If you are not interested in the call forward, customers can tap on the X icon from the app and turn off the call forwarding services.

How to Forward Verizon Calls Through Customer Service?

Indeed, Verizon gives you much-needed support anytime you get stranded. You can also forward the calls through Verizon customer service. This is only when you are in a tight situation and do not have access to the phone or the internet to access the Verizon account portal.

Therefore, in such a case, you can contact Verizon through the customer support number 1-800-922-0204. You can opt for the prompts to enable the call forwarding status or keep communicating to talk to the available agents who can guide you in activating the status.

How to Forward Calls Verizon Landline to a Cell Phone?

If you have the Verizon Fios as a reliable landline phone service, then understand that you can also call forward. This means customers can quickly call forward the Verizon landline to their cell phone following simple steps.

This section will share the relevant guides to help you achieve this process with a few clicks. Here is what you need to do:-

How to Turn Off Call Forwarding on Verizon Landline?

It is straightforward to turn off call forwarding on your Verizon landline. You only need to dial *73 and give it time until your landlines produce two tones. Once you get these tones, your landline call forwarding is turned off.

How Much Does Call Forwarding Cost?

For Verizon, there's no monthly fee for Call Forwarding on most plans. However, if your plan doesn't include unlimited minutes, you'll be billed for all forwarded calls according to your plan, just like you would if you answered the call from your mobile phone.


Q. Are Verizon call forwarding free services?

Verizon doesn't impose any charge for call forwarding services. This applies to almost all the Verizon wireless plans. However, considering the old plans, they come with associated fees you must pay.

Still, if you are not using the unlimited Verizon plan, remember that Verizon will bill the forwarded calls based on the minutes. But the charges are only valid when you receive the calls on the Verizon phone you were forwarded to. The same also applies to landline services.

Most plans do not feature the monthly fee for the call forwarding services. Any plan with a long distance doesn't charge you for the call forwarding while you are on the plans.

Q. Are Verizon call forwarding services available for international Verizon numbers?

Verizon clarifies that customers can never, in any case, call forward their numbers to international numbers. Therefore, any numbers to receive the Verizon call forwarded must be based within the United States.

Q. Are Verizon call forwarding also available, or are there text messages?

It is unfortunate to state that this Verizon call forwarding service is only eligible for the cells that you receive on your number. Thus, call forwarding is not available for the text messages on the Verizon numbers.

Q. Are call forwarding on Verizon landlines premium services?

To some extent, Verizon charges customers for their call forwarding, especially when using the Verizon Fios and owning the landline. Customers must confirm from the home phone plan and determine whether it is a free or premium service.

Based on your home phone plan, the landline might charge you $35 to use the call forwarding. Hence, landline call forward is not a free service as opposed to most of the wireless  Verizon plans on the market.

There are also other posts on the site, which you can explore to learn more about Verizon and how to block spam and testing calls.


Forwarding calls on Verizon is a straightforward process. We have covered multiple methods and detailed procedures to follow, with a few facts and hacks in the above article. Generally, you can activate call forward on Verizon through the online account, using a phone app, as well as dialing the *72 alongside the number to which you wish to forward your calls.

Once you enable call forward, your Verizon number will no longer receive calls, and some plans charge you for the services. Read the above method and turn on call forwarding in a second to enjoy the feature and enhance your Verizon experience.

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