Duomu

Our Unbiased Duomu Review

Is Duomu Legit on Amazon?

Yes. Duomu is a Small-sized Seller on Amazon's North America Marketplaces under the brands of Aslion.

Amazon is a reputable business that requires sellers on its platform to go through its KYC procedure, which helps it get information about each seller that it could use for identification and contact the sellers.

Moreover, you are protected by Amazon when making a purchase on its platform and can return a product if you feel you have been swindled.

Does Duomu Offer High-Quality Products?

We analyzed Duomu feedback from customers and researched on their product reviews and ratings, the user has an average star rating of 3.7 and has sold over 26  items on Amazon.

With this, We could say the Duomu normal quality products for user ratings are not very optimistic, There is still room for improvement for their products. Please consider carefully before buying.

Frequently asked questions

What is the Duomu Return & Refund Policy?

To return and refund from amazon, you should go through the Amazon Return Policy document and Amazon Refund Policy document, respectively. However, if you have any specific inquiries, you can contact the seller for more information if any technicality is involved. 

Note: Items can be returned within 30 days if they are defective, damaged, or the wrong product. The return products must be sold and/or fulfilled by Amazon(FBA) directly; otherwise, the customer may need to pay for return shipping.

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How Can I Check My Duomu Order Tracking Information?

Your order from Amazon has not arrived yet, and do you want to track it? Then visit amazon.com and contact the seller after placing an order with them:

4 Steps To track your package sold by Duomu:

1. Go to Your Orders.
2. Go to the order you want to track.
3. Select Track Package next to your order.
4. Select See all updates to view delivery updates.

On the Order Tracking Page for your package tracking information. You can click here for more order help information if you still have questions about this.

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Can I Contact Duomu Before My Order Is Placed on Amazon?

Yes, you can contact the seller before placing your order on Amazon. Quickly Go to Duomu Amazon store and look out for the "Ask a Question" link to contact the seller and ask any question you want before placing an order.

Amazon Buyer-Seller Messaging Service will send your question to the seller. Usually, the merchant will respond to your email within two business days. 

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How To Contact Duomu To Claim A Warranty On Amazon?

All you need to do is go to the order page and find the order of interest with the list of orders. 

For the chosen order, select "Problem with Order" and choose the appropriate Problem, then "Contact Seller".

You should provide information that would be reviewed. The steps are pretty easy to follow,

Contact Duomu after placing an order with them,

1. Go to Your Orders.
2. Find your order in the list.
3. Select Problem with order.
4. Choose your topic from list displayed.
5. Select Contact seller. (More detail from here.)

If you are unsatisfied with a product you bought and there is a problem with the seller, You can easily contact the seller on Amazon to request an A-to-z Guarantee refund, follow those steps,

If you need to refund from Duomu , easily follow those steps,

1. Go to Your Orders.
2. Locate the order.
3. Select Problem with order.
4. Select your Problem from the list.
5. Select Request refund.
6. Enter your comments in the text box.
7. Select Submit. (More detail from here.)

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What Do I Do If I Got Charged Without Ordering Anything from Duomu?

Please check your credit bill to recall if the order was placed from a website store or Amazon. 

If you still have questions about the chargeback, don't hesitate to get in touch with the Amazon seller to confirm if there is a problem. 

You can learn more about contacting a Seller on Amazon from here.

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Can I Find Duomu Contact Number And Location?

You can find Duomu business name and address from Duomu Storefront page on amazon marketplace. On this page, you can get to know the seller's location in . However, you are not getting the seller's phone number and email address.

Business Address:

松岗街道东方社区上头田新村三巷3号401, 深圳市, 宝安区, 广东省, 518105, CN